Having accurate attendance information lets us take a proactive approach to early interventions. Tutors can then offer the appropriate support and guidance when needed.
We have a responsibility to public authorities who finance programmes of study. This includes making sure that you attend the courses you are registered to. We also have a responsibility to the Home Office to monitor the attendance of international students whose presence in the UK depends on a visa for the purposes of higher education.
Register your attendance
To capture attendance data, we use a system called Check-In. This cloud-based system lets us report on and monitor attendance at scheduled sessions.
Whenever you go to a timetabled session, you will be provided with a self-registration code by the teaching staff. Use this to confirm your attendance at the session, whether it is online or face to face. To do this, go to the 'Register Your Attendance' tile on the MyYSJ App on your smartphone or device. Your attendance is then logged on Check-in. Your Academic Tutors will receive notifications whenever your attendance becomes a concern.
You must log in to Moodle and eVision on a browser for the first time before you can register your attendance in MyYSJ, so please do this first.
If you do not have access to the app, now is a good time to download it. Please note that sessions will only appear just before they are due to take place.
Reporting absences
If you know you are going to have to miss a scheduled session in your timetable, or are unexpectedly unwell, please let a member of staff know by filling out our online absence form on the Report an absence page. This will notify your lecturer that you won’t be attending. Please note this is for notification purposes only and will still count as an absence on your record.
If you arrive late for the session, and the code is no longer available, inform the tutor of your arrival at the end of the session. They will then mark you on the register and this will appear as a late attendance.
If you have recently changed module you will need to wait 24 hours after the module change has been processed before you appear on the register. Notify the tutor so they can manually add you to the register.
Further expectations on attendance responsibilities are set out within the Attendance Policy in our Code of Practice. See: https://www.yorksj.ac.uk/policies-and-documents/code-of-practice-for-assessment/
Support for you
We are here to support you if you have any difficulties engaging with your studies or attending classes.
York St John University staff are friendly and knowledgeable, and we are here to help.
Contact your Academic Tutor to arrange a 1 to 1 meeting or phone call if you would like their support or contact the Student Hub HELP team to learn more about the services we can offer.
If you are ill or have a health issue, visit our Welfare and Welbeing section to find out where you can see a GP or a nurse. If you think you need medical help right now, 111 online can tell you what to do next. You can also phone 111 for advice.
How to contact the Student Hub HELP team
If you need help or want to speak with someone, you can:
ONLINE: Use the Student Hub portal to get in touch at https://studenthub.yorksj.ac.uk/.
IN PERSON (HELP team):
York Campus: Visit the Student Hub in the Holgate Building.
The London Campus: Visit the Student Hub on the 3rd floor of the Export Building.
BY PHONE: Callus on 01904 876 500.
If you’d like to chat with someone from the PASS team, reach out through the Student Hub portal and we’ll set up a meeting—either face-to-face or via MS Teams