Activation links from Gradintelligence expire after a set period (typically 30 days). If your link has expired, visit the Gradintelligence account recovery page
- select "York St John University" from the dropdown menu
- enter your student ID and date of birth,
- complete the CAPTCHA authentication, and
- submit the request.
A new activation link will be issued to your registered email address.
If issues remain unresolved, please raise a case through the Student Hub online portal.