Washpoint are the providers of laundry facilities at our York St John University halls of residence.
Access to instructions are provided in the laundry rooms, but you can also use our guide below.
Using the washing machines
- Open the washing machine door gently
- There is no need to add detergents and softeners as these are included in every wash
- Load the machine. For best results, the machine should not be more than three quarters full
- Close the door
- Select the cycle and temperature setting. If no programme is selected, then the default programme is an Eco wash. Add a Boost option if laundry is very dirty
- Make payment (contactless) and press start to view the cycle time
- The door lock will release 30 seconds after the cycle has finished
Using the dryers
- Open the door gently
- Clean the lint filter
- Load the machine. For best results, the machine should not be more than three quarters full
- Close the door
- Select the temperature based on clothes label recommendations
- Make payment (contactless) and press start to view the cycle time
- The door lock will release 30 seconds after the cycle has finished
Reporting a fault
If the washer/dryer machine machines at your accommodation site are not working correctly, or if you have been overcharged, please contact Washpoint through these channels:
Telephone: 08000 546 546 (freephone)
Email: service@washco.co.uk